FAQs

What are your prices?

Half day (4 hours) - £320
Whole day (6 hours) - £480
24-hour package (spread over a few sessions) = £1840 (includes £80 discount)
Additional hours - £80 per hour

Travel beyond 30 minutes = 45p per mile.
Car load removal = up to £40

Declutter & Mindset Coaching Package - £800, or 2 x £420 (8 sessions in total)

How is working with two organisers better than working with one?

• We get more done in less time.
• You get double the support, ideas, and energy.
• Our combined strength to move furniture and heavy boxes.
• One of us can be organising while the other is coaching you through your decisions. 

What happens during a decluttering and organising session?

We'll prepare categories of items to go through with you, for you to decide what needs to go and what needs to stay, whether kept in that space, or relocated elsewhere in the house. If you need guidance through the process, one of us will coach you while the other organises.

Do I need to be there whilst you're working?

You don't need to be involved for the whole session, mainly just the decluttering phase, as you'll need to decide what's being kept or not. It's helpful if you're around, at least, in case more decisions come up so that we can work efficiently and make the space work best for you.

Do you clean as you organise?

We're not cleaners, but when organising we will give your space a light clean before putting your items back.

Will I need to buy extra storage?

Not necessarily, space becomes available after decluttering, so the hope is that you won't need anything extra. We often find and repurpose storage from elsewhere in our clients' homes. If you would benefit from additional storage, we will help you find the best solutions for you.

I'm embarrassed for you to see my home.

One of our highest values is to be non-judgemental and accepting. We have seen many different living environments and we're excited to make your home a place that works for you. We know that clutter accumulates, dust collects, and life can get on top of us. We know it will feel vulnerable but we're here for it and we're here for you.

I’m disabled and not physically able to help, does that matter?

Not at all. We’re here to take the pressure off. Whether you're physically unable to assist or just need someone to take the reins, we’ll handle the hands-on work while keeping you involved in the decision-making in whatever way works best for you. Your comfort and autonomy are our priority.

Are you neurodivergent-friendly?

Yes, absolutely. We understand that everyone's brain works differently, heck, even our brains work differently from each other. We take the time to listen, adapt, and move at a pace that works for you. Whether you need structure, flexibility, quiet space, or clear communication, we’ll work with your needs in mind, without judgment. You’re the expert on you.

Are you LGBTQIA+ friendly?

Wholeheartedly, yes. We’re an inclusive, safe, and supportive team, and we welcome clients of all identities and backgrounds. Your space is your sanctuary, and we’re here to help make it feel like you! No matter who you are or how you live.

Do you work with hoarders?

We work best with clients who are ready to make changes and can participate in the process with us. While we’re compassionate and non-judgmental, we’re not trained to support complex hoarding situations.

To help make sure we’re the right fit, we’ll often share a self-assessment scale (rated 1–9) so you can get a sense of where you’re at. If your space rates above a 4, we’ll kindly refer you to professionals who are specially trained in hoarding support. Our goal is to make sure you get the right kind of help, even if that’s not with us.

Do you work with children?

Yes, we do. We know that family life can be busy and messy, and we’re happy to work with or around children, whatever’s easiest for you. If your child wants to be part of the organising process, we can include them in age-appropriate ways, or we can work quietly in the background while you manage family life. If it’s their stuff we’re sorting through then we encourage them to be part of the decluttering process.

Are you ok with pets?

We're very comfortable around pets and are happy to work in homes where furry family members are part of the mix. If your pet has specific needs or boundaries, just let us know so we can make them feel comfortable too.